CLOUD E-BUSINESS AUTOMATION & APPLICATIONS
MD-RMS RETURNS MANAGEMENT
UX, UI design and final build of the MD RMS, which is a cloud-based retail returns system enabling retail channels to return un-sold stock back to the distribution centre.
System allows secure login by retailers, agents and publishers to manage stock returns and order extras by way of shipping/warehouse integration.
Auditing module to cross reference returns versus actuals. Plus facility to run invoicing and credits for products sold or commissions from distribution partners.
MD-NSIP ACQUISITION / LEAD SYSTEM
UX, UI design and final build of the MD NSIP system which is a cloud-based application, enabling retail channels to refer leads though POS/tablet or PC.
Includes call centre interface for lead follow-up and convert to acquisition. Plus reporting modules and call-centre notes for management, showing times from submission to call, status and call back rates, conversion rates, scripts and current offers.
Faulty Goods Retailer Return Systems
Being utilised by Australia’s major retailers (such as Harvey Norman, JB HiFi and the Good Guys). The MD Retail Channel Returns system allows retailers to log returned goods with reason for return, to one central cloud based system for manufacturer assessment and return back to the respective manufacturer warehouse for further investigation.
WordPress integration to legacy business systems
Having built a WordPress site is usually the first step is getting your business online with an online solution. The next steps are how to integrate it to your internal and external business systems to allow online automation for sales, billing, freight and marketing.
MD offers a path to take your online presence to the next step through integration with major cloud based financial systems such as MYOB & Xero, WooCommerce for Cart & Checkout, Freight / shipping to major Logistic Companies or StarShipIT and marketing with Social Media and Automated Email solutions through Mail Chimp & Campaign Monitor and more.